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Written by: Steve Gibbon
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Page 10 of 15
Enhance the Visitor Experience
Some examples:
- Pre-visit:
- Who are your audience(s), do your digital offers inform them of Who, What, Where, When
- Do you monitor and manage your reviews on TripAdvisor, Google, Facebook?
- Visit:
- What I.T. helps the visitor?
- Try signage displays for images and video
- PCs and tablets in kiosk mode (guided access on an iPad) for security or use Proteus on desktops
- Post Visit:
- In person and online surveys (Same form) – in person on exit at an old tablet in Kiosk Mode using a Google survey form, MS-Office form or similar
- Manage your reviews